Interested in New Banking Vision in another country? Choose: Croatia / Romania / Serbia / Bulgaria


09:00 – 09:30 Registration, welcome coffee
09:30 – 09:45 Welcome speech and current trends in BankingTech and PayTech Piotr Jeleński & Igor Gržalja, Asseco SEE
09:45 – 10:15 Digital Transformation – how to plan, manage and communicate – success factors and high-risk areas  Piotr Widacki, BNP Paribas Poland
10:15 – 10:45 NextGenPSD2 Standardization for better Open Banking adoption Wijnand Machielse, Berlin Group
10:45 – 11:05 Sponsor introduction Diebold Nixdorf
11:05 – 11:50 FinTech presentations – translating trends and ideas into innovations:

 11:50 – 12:15 Coffee break and networking
Track A
BankingTech, RegTech
12:15 – 12:35 Enhancing customer communication within Virtual branch Krešimir Šuljak, Asseco SEE
12:35 – 12:55

Security & fraud prevention in a smarter way

Željka Janda-Hegediš, Asseco SEE
12:55 – 13:15

Remote customer onboarding - experience & practice, experience (case study with Microblink)

Robert Mihaljek, Asseco SEE
13:15 – 13:35

Banking made more Agile

Martina Bagarić & Ivan Glazer, Asseco SEE
13:35 – 13:55

Ready, steady - PSD2

Aleksandar Milošević, Asseco SEE
Track B
12:15 – 12:30 Payten in Numbers, Ivan Bušić
12:30 – 12:45 Branch transformation with advanced Payten ATM SW solution Goran Božić, Payten
12:45 – 13:05 E-commerce Security in Cloud (case study) Luka Mićanović, Asseco SEE
13:05 – 13:20 Tetra – new generation of Ingenico POS terminals , Domagoj Vuletić, Payten:

  • Instant payments on POS terminals
  • Unattended POS terminals
13:20 – 13:35

Enhanced ATM Security solutions

Domagoj Vuletić, Payten
13:35 – 13:55 Different approach in mobile payment Viktor Olujić, Asseco SEE
14:05 – 14:35 Roundtable “How can your Digital transformation be successful & unique?”
 14:35 – 16:30 Lunch and networking
New Banking Vision Croatia

New Banking Vision Croatia

Digital Transformation – how to plan, manage and communicate – success factors and high-risk areas

• A bigger picture - Transformation is around us
• Why we should consider Transformation of our organisations?
• What are the main goals of Transformation?
• Various approaches to Transformation – examples from the banks
• Lessons learned and hands-on experiences from Transformation programs


Memgraph is on a mission to fulfill the true potential of graph databases and open the doors to a
new era of possibilities, by bringing to life the world’s first real-time, horizontally scalable enterprise
graph platform. Whether for fraud detection, anti-money laundering, risk analytics or customer
intelligence, Memgraph is working with some of the world’s largest financial institutions to build the
next generation of intelligent applications.


In our pitch, we will provide a short overview of the technology of Natural Language Processing and
Understanding (NLP/NLU) and its specific use in chatbots, particularly for the Croatian language. We
will present our platform for creating chatbots (, the first of its kind in the Croatian market,
and give a demo of the use of chatbots in a peer-to-peer payment application.


Mobile apps become more and more popular and are thus more and more subject to fraud. Guardsquare develops state-of-the-art software to protect mobile apps against hacking and reverse engineering. We have solution for the android and iOS platform.


2nd generation Onboarding & KYC Initiation Technology was born to defy today's fraud prevention and KYC requirements. But it has proven to affect competitiveness and profitability. This presentation will show what Fraud 2019 looks like and why standard "Identity Verification" solutions are by large useless to detect. It will present the age of "Forensic Fraud Detection", the impact of AI on conversion rates of borderline ID image qualities and biometric face matching. And how by virtue of 100% automation and higher conversion, more customers get onboards and exceptions better handled.

Invoice exchange

Banking 2.0

Enhancing customer communication within Virtual branch:

Virtual branch - way to enhance the customer experience

Security & fraud prevention in a smarter way

End users believe that authentication is a lengthy process with poor user experience, which leads to a change of service or application to facilitate reporting and save time. Solutions that are simple for usage, but do not provide a good level of security, can lead service providers as well as their users to undesirable consequences. A service that combines two essential components - a high level of security and an excellent user experience - is today one of the biggest challenges the company faces.

Remote customer onboarding - experience & practice, experience (case study with Microblink)

Asseco’s approach to Digital Origination of banking products, focusing on flexibility and short time to market for automated origination processes used by both assisted and self-service touchpoints. Including case studies of our technology partners from Microblink.

Banking made more Agile

Banking and Agile seem like opposites – one is a very strict and regulated system based on punctuality, the other is a very fast and flexible set of principles, less focused on the rules and more on the final product. Can banking really be agile? We think it can. Martina and Ivan will present agile in banking processes, benefits it can give and real life examples of connecting these two concepts

Ready, steady - PSD2

Get in touch with the recent PSD2 developments and learn about a pragmatic approach to navigating the challenges and a comprehensive solution that can help you meet the compliance deadlines without emptying your budget. Use the opportunity for some face time with our experts who help banks comply with PSD2 and go beyond compliance.

Branch transformation with advanced Payten ATM SW solution

These days the branch transformation is undergoing what is arguably its biggest technological transition in the history, not only in the banking sector, but also industry-wide.

Branch retail banking is being transformed into a state-of-the-art single point of ‘physical’ interaction between the bank and its clients, which is both customer-appealing and technologically advanced.

The Payten Company has partnered with its vendor, Diebold Nixdorf, to offer different hardware and software solutions for branches through the transformation of ATMs and other unattended self-service terminals into cutting-edge multifunctional devices.

E-commerce Security in Cloud (case study)

Learn how to take up challenges and make your customer happy even when it seems almost impossible. The presentation will elaborate a case study made by Payten covering the 3DSecure integration with Bankart and showcase challenges and accomplishments in the integration of Bankart onto Payten’s ACS hosting solution, while covering information about Bankart as a processor and the solution itself.

Tetra – new generation of Ingenico POS terminals

Keeping in mind trends that are present on the Global Payment Market, Ingenico has developed a completely new line of POS terminals - TETRA. What distinguishes Terta POS terminals from others and how easy to use Payten POS application to be ready for Instant Payment will be the topic of presentation. Unattended POS terminals represent a new business model in the market that opens up the possibility for banks to receive cards at over 20,000 retail outlets in Croatia.

Enhanced ATM Security solutions

The emphasis on the security of all ICT systems today is greater than ever before. ATM as part of the ICT infrastructure of the Bank as such is not immune to possible sophisticated security attacks.
How to secure the ATM, raise its security (and thus customer security) and comply with the PCI find out in the presentation.

Different approach in mobile payment

Since the appearance of the first mobile phones, at the end of the 20th century, they are being used for payment. Initially, mobile payments were based on GSM carrier billing via premium SMS or Voice service, and later on when mobile phones became able to access the internet and especially with the introduction of smartphones mobile payments pivoted in a various direction such as mobile banking applications, payment via NFC, QR code or ultra and infrasound audio. If you're interested how your cell phone can be used to pay through via GooglePay and how to use it to pay in the Instant Payment scheme, join us at this presentation.